Frequently Asked Questions

Q: How do I commission a painting?

A: I would love to work with you, or your designer, to create the perfect piece of art for your needs.  To secure a commission, I require a signed contract and a deposit of 50% upfront with a mutually agreed upon commencement date.  Completion time will be discussed, but varies according to individual works.

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Q: What about shipping?

A: Shipping:  Due to the varying size, weight and destinations of each painting, we are currently offering a shipping option through a third party Austin vendor (Pak Mail).  We will deliver the purchased painting to the vendor and order packing and shipping, and customer will deal directly with vendor for shipping charges.

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Q: What about Returns?

Due to the fragility of painted canvases we do not offer returns on shipped items.  For local pick ups (Austin area), we offer a 48 hour approval policy.  Once purchased, all sales are final.

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Q: Do you have framing options?

A: We can offer framing options through Frame Destination, or can advise you about best framing choices for you to pursue with a local framing company. For either option, contact us at saracrawfordfineart@gmail.com or 512-417-7298 to discuss.